Hapag-Lloyd is the number one quality carrier at the international container shipping market and manages a fleet of 240 modern vessels and 2.8 million TEU container capacity with 13,000+ employees worldwide. Our complex logistic transport processes are supported by our in-house developed Freight Information System, which is currently transformed to the next technology generation by numerous teams of analysts, designers, and developers. The adventurous spirit of our long seafaring history drives our digital transformation.

On this journey, we are building up a fast-scaling ResearchOps and DesignOps team distributed in Gdansk and Hamburg, Germany. Making UX Design and Research an essential aspect of the future development of our web and our internal products is our mission. Join our team of experienced and highly motivated professionals in our new, modern Knowledge Center in Gdansk, and become an advocate of UX Research at large company like Hapag-Lloyd.

In your new role as a User Researcher (m/f/d), you are responsible to co-create a central User Research Repository for our internal products. Conduct quantitative and qualitative user research for our product teams and support them building digital products, which match the needs of our expert users, with our UX and usability insights. We want you to evolve your own ideas and bring them to life. Contribute to our UX strategy, build up the User Research discipline for our internal products from the scratch and enjoy a high degree of self-efficacy.

User Researcher (mid/senior) – Enterprise Software - Knowledge Center (m/f/d)

Responsibilities and Tasks:
Requirements and Qualifications:

Nice to have skills:

What we can offer to you:

  • High degree of self-efficacy in our new Enterprise Software UX team and the chance to co-create holistic UX research processes from the scratch in the close collaboration with Researchers from our second UXR team
  • UX research challenges in a complex domain
  • Attractive and market-oriented remuneration and annual bonus
  • International career opportunities
  • Structured annual performance review
  • Fruit days
  • Modern, ergonomic office, including height adjustable desks
  • Bike storage, showers, lockers
  • Private medical healthcare
  • Sports package
  • Group life insurance
  • Flexible working hours, remote work options

Does this sound like an interesting opportunity? If so, then come on board now and start reaping the many benefits on offer, such as international job prospects, a company pension, health and company sports programmes, capital-forming benefits and much more. Send us your application online and let us know how soon you could join our team. We look forward to hearing from you!

Apply Online

Hapag-Lloyd Aktiengesellschaft (Spółka akcyjna) Oddział w Polsce
Talent Acquisition & Employer Branding  •  Mrs Zuzanna Przewiezlikowska
Al. Grunwaldzka 413  •   80-309 Gdańsk

Fulltext: User Researcher (mid/senior) – Enterprise Software - Knowledge Center (m/f/d)
Country: Poland
Location: Gdansk
Level: Bachelor Thesis / Master Thesis
Category: IT