At Hapag-Lloyd, you don’t have to set sail before setting course for your career. As one of the world’s leading shipping companies, we offer first rate career opportunities at more than 360 sites in around 125 countries. With more than 13,000 employees both on land and at sea we have the most diverse talent on board. As a team, we do everything we can to transport all kinds of goods from A to B. And we have been doing this for almost 170 years! How do we ensure the highest standards in terms of reliability, service, productivity and environmental protection? By forming a global team united by passion and state-of-the-art IT that brings everything and everyone safely into the harbour.
For our location in Tema we are looking for a
Area HR Manager, West Africa (m/f)
Responsibilities and Tasks:Overall Job Purpose
Delivery of HR programs to support the achievement of business plans and objectives. Provide guidance and support to
management and participate in the development of Hapag-Lloyd RME plans and programs, particularly from the perspective of the impact on people. May assist in the improvement/ development of HR programs, policies, and practices and lead/review the work of less experienced HR staff members.
Job Specification - Key Accountabilities
- Work closely with an organization’s senior management in order to contribute to development of the HR agenda and organization wide People Plan
- Understand business strategy and work on continuous improvement of the processes and initiatives to align to the long term organizational goals
- Design, develop and implement innovative, value adding solutions that align with business objectives
- Drive alignment with the organizational culture to one Hapag Lloyd team
- Supports business transition and mobilization related to new business set up; supports wind down process as necessary
- Become a 5-star recruitment and onboarding expert with ability to anticipate questions and proactively supporting new joiners in their onboarding process; responsible for delivery of the full recruitment and onboarding cycle
- Create influence by developing and getting buy-in to relevant HR solutions; being result driven and showing an appropriate sense of urgency
- Design and enable initiatives to support the needs of the business
- Manage the delivery of core HR cycle activities, supporting with talent reviews and development plans, facilitating mid-year performance review sessions and end of the year round table discussions, tracking and reporting progress of performance management process; ensure continuous feedback and recommendations for improvement
- Oversight of performance review programme to ensure compliance and equity within organization; preparing relevant materials for workshops
- Develop effective communication and education materials for employees; ensuring the delivery of timely and accurate information
- Make data driven improvements; monitor and partner data integrity in the HR systems and ensure appropriate and relevant audit controls are in place
- Work closely with management and employees to improve working relationships, build morale, increase productivity and retention
- Provide coaching and support for line managers as they handle difficult employee relations issues and challenges, acting as HR counsellor and providing guidance and advice as required
- Coach and develop line managers in delivery of key HR activities, build their relationship and people management capabilities
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risk and ensuring regulatory compliance
- Critique current methods of working and make recommendations for continuous improvement and HR service optimization
- Deliver projects in line with HR and business agenda
- Successfully manage progress and track HR Operations milestones, deliverables and metrics
- Key delivery channel for initiatives developed by RME HR or Corporate HR in Hamburg
- Actively contribute to standardization and continuous improvement of HR service through structured feedback and solution mindset in order to increase HR effectiveness and enhance the customer experience
- Continuously look to increase the value HR adds to the business
- Understand the HR risks environment; identify and mitigate potential risks
- Determine the annual training budget
- Support RME HR Director with various regional projects
- Contribute to strategic planning, monthly reporting, budgeting and other assigned special projects
Requirements and Qualifications:
- Bachelor’s Degree, preferably in HR or Business Administration
- Minimum 8+ years of progressive HR experience
- Minimum 5 years of solid generalist experience
- Project management experience is essential
- Depth of experience in managing complex ER cases
- Solid experience in delivering HR solutions with demanding operational context (ie mobilization, talent and workforce planning, resourcing, performance management, consultations)
- Solid experience with data, analytics and HR metrics
- Experience of HR systems and tools
- High integrity and ethics
- Fluent in English; articulate, strong communicator with a ability to present data & information in a clear and concise manner
- Excellent presentation skills and training and coaching capability
- Continuous improvement attitude; ability to suggest and implement best practices
- Solid sense of accountability and sound personal judgement
- Uses rigorous logic to solve difficult problems, looking beyond the obvious to probe for creative solutions
- Strong team player and willingness to assist team members as needed
Interested? You can expect a responsible position in a worldwide operating company. Please send your complete application documents via email to the contact person indicated here, specifying your earliest possible starting date and your salary requirement.
Hapag-Lloyd AG
West Africa HR
westafricahr@hlag.com
The handling of your application requires the processing of personal data relating to you. Information is processed by dedicated HR staff members and Hapag-Lloyd management staff participating in the selection procedure of the position you applied for. In case you are applying for a position which is based with another company of the Hapag-Lloyd Group outside your country of origin, please be aware that the country to which data are transferred may not have the same data-protection standards as the country in which you initially provided the information. Within the Hapag-Lloyd Group, data is strictly protected in full compliance with internal Hapag-Lloyd policies and legal obligations. We will not transfer data to third parties outside the Hapag-Lloyd Group, and we will use data only for the selection of the candidate for the position mentioned above. You always have the right to request more detailed information about the data processed relating to you; you may alternatively ask for access to these data, and you may request that inaccurate data is deleted or rectified.You may withdraw your consent at any time with effect for the future. The data in question will be deleted immediately. In this case, please send your withdrawal, stating your full name, the job offer to which you have applied, and your e-mail address to dataprotection@hlag.com. Instead of deleting data relating to you, Hapag-Lloyd may be admonished to block such data, but solely in the cases provided by law. Please also note that we are unable to continue handling your application in the event of withdrawal or revocation. For more information you may consult the Privacy Terms on the Hapag-Lloyd website or contact our Corporate Data Protection office at dataprotection@hlag.com
