At Hapag-Lloyd AG, you don’t have to set sail before setting course for your career. As one of the world’s leading shipping companies, we offer first rate career opportunities at more than 360 sites in around 125 countries. With more than 13,000 employees both on land and at sea we have the most diverse talent on board. As a team, we do everything we can to transport all kinds of goods from A to B. And we have been doing this for almost 170 years! How do we ensure the highest standards in terms of reliability, service, productivity and environmental protection? By forming a global team united by passion and state-of-the-art IT that brings everything and everyone safely into the harbour.

For our location in Hamburg we are looking for a

Process Performance Manager (m/f/d)

Responsibilities and Tasks:

GBS Process Management links cross-functional process know how and system expertise. The team designs as well as implements worldwide-standardized processes, identifies process improvements and supports system development as well as automation initiatives keeping the cross-functional view in mind. In line with being the blueprint proxy owner, new bundling opportunities within Hapag-Lloyd’s Quality Service Centers as well as Global Service Centers are being assessed, reviewed with relevant Stakeholders and implemented.

As part of the GBS Process Management Team you will be involved in the following tasks:

Process analytics & performance optimization

Process landscape & alignment


Requirements and Qualifications:

German language expectations: We expect all international candidates to be willing to learn at least the basics of the German language in case they are accepted for the position. This will enable you to participate in social and community life in Germany and at our company premises in the best possible way.

Does this sound like an interesting opportunity? If so, then come on board now and start reaping the many benefits on offer, such as international job prospects, a company pension, health and company sports programmes, capital-forming benefits and much more. Send us your application online and let us know how soon you could join our team. We look forward to hearing from you!

Apply Online

Hapag-Lloyd AG
Talent Acquisition & Employer Branding  •  Mrs Alexandra von Bastian
Ballindamm 25  •   20095 Hamburg
Tel.: 040-30012488
www.hapag-lloyd.com

Fulltext: Process Performance Manager (m/f/d)
Country: Germany
Location: Hamburg
Level: Professional experienced / Junior
Category: Others, Process Management / User Support