At Hapag-Lloyd, you don’t have to set sail before setting course for your career. As one of the world’s leading shipping companies, we offer first rate career opportunities at more than 360 sites in around 125 countries. With more than 13,000 employees both on land and at sea we have the most diverse talent on board. As a team, we do everything we can to transport all kinds of goods from A to B. And we have been doing this for almost 170 years! How do we ensure the highest standards in terms of reliability, service, productivity and environmental protection? By forming a global team united by passion and state-of-the-art IT that brings everything and everyone safely into the harbour.

For our location in Rotterdam we are looking for a

Coordinator Customer Service Documentation (m/f)

Responsibilities and Tasks:

Wie wij zoeken

Voor de positie van Coordinator Customer Service Documentation zoeken wij een collega die enthousiast wordt van het verzorgen van correcte en tijdige documentatie, zodanig dat goederen op bestemming tijdig afgehaald kunnen worden door de klant. Het team bestaat uit 8 collega’s en de standplaats voor deze functie is Rotterdam.

Wat tot jouw takenpakket behoort

Jouw vrienden en familie omschrijven jou zo

Requirements and Qualifications:

Wat breng jij mee?

Wat wij bieden

Hapag-Lloyd kent een aantrekkelijk pakket aan arbeidsvoorwaarden, waaronder een goede pensioenregeling, een tegemoetkoming in je sportabonnement en een reiskostenvergoeding. De organisatie is in beweging en biedt veel kansen om jezelf te ontwikkelen, ook internationaal.

Interested? You can expect a responsible position in a worldwide operating company. Please send your complete application documents via email to the contact person indicated here, specifying your earliest possible starting date and your salary requirement.

Hapag-Lloyd AG

Irene de Groot

Tel: 010-2404444

The handling of your application requires the processing of personal data relating to you. Information is processed by dedicated HR staff members and Hapag-Lloyd management staff participating in the selection procedure of the position you applied for. In case you are applying for a position which is based with another company of the Hapag-Lloyd Group outside your country of origin, please be aware that the country to which data are transferred may not have the same data-protection standards as the country in which you initially provided the information. Within the Hapag-Lloyd Group, data is strictly protected in full compliance with internal Hapag-Lloyd policies and legal obligations. We will not transfer data to third parties outside the Hapag-Lloyd Group, and we will use data only for the selection of the candidate for the position mentioned above. You always have the right to request more detailed information about the data processed relating to you; you may alternatively ask for access to these data, and you may request that inaccurate data is deleted or rectified.You may withdraw your consent at any time with effect for the future. The data in question will be deleted immediately. In this case, please send your withdrawal, stating your full name, the job offer to which you have applied, and your e-mail address to Instead of deleting data relating to you, Hapag-Lloyd may be admonished to block such data, but solely in the cases provided by law. Please also note that we are unable to continue handling your application in the event of withdrawal or revocation. For more information you may consult the Privacy Terms on the Hapag-Lloyd website or contact our Corporate Data Protection office at

Fulltext: Coordinator Customer Service Documentation (m/f)
Country: Netherlands
Location: Rotterdam
Level: Professional experienced / Junior
Category: Customer Service
Job number: 4348