At Hapag-Lloyd, you don’t have to set sail before setting course for your career. As one of the world’s leading shipping companies, we offer first rate career opportunities at more than 360 sites in around 125 countries. With more than 13,000 employees both on land and at sea we have the most diverse talent on board. As a team, we do everything we can to transport all kinds of goods from A to B. And we have been doing this for almost 170 years! How do we ensure the highest standards in terms of reliability, service, productivity and environmental protection? By forming a global team united by passion and state-of-the-art IT that brings everything and everyone safely into the harbour.

For our location in Mumbai we are looking for a

Director - Operations (m/f)

Responsibilities and Tasks:

Main Objectives of this position:

Direct and oversee Area(s) Operations department including Port Terminal, TD, ED, Ops Steering, Transshipment, M&R and other functionalities pertinent to smooth running of Operations. To oversee cost management, vendor management and protecting Hapag-Lloyd interests and service quality are some of the other key goals/targets. Record and report on a regular basis the Operations activities of the Area including meeting the departmental KPI’s.

Function and duties:

To oversee overall Operations department including the execution of the Ops strategy across the Area ensuring strategic initiatives and daily tasks are carried out as directed and completed within company guidelines.

General Tasks and Responsibilities

Port/Terminal Operations – oversee Area Port Operations functions. Monitoring port operations on a daily basis ensures the work is flowing in accordance with defined processes and analyzing operations identifies opportunities for cost reductions and cost control. This is accomplished through Ops department:

Transport Dispatch/Transshipment – arrange timely and cost efficient transport of containers by rail, truck and feeder vessel to/from locations within an Area of Operation. This is accomplished through:

Equipment Dispatch – ensure customers obtain equipment that meets their shipping needs in a timely manner. This is accomplished through:

Maintenance & Repair – ensure sufficient equipment availability of all types to cover budgeted and forecasted bookings, while maintaining the most economical cost. This is accomplished through:

Operations Steering Support – ensure Operations department maintains systems, writing procedures and running statistics as needed. Main responsibilities & tasks are:

Requirements and Qualifications:

Success Criteria for Position:

Interested? You can expect a responsible position in a worldwide operating company. Please send your complete application documents via email to the contact person indicated here, specifying your earliest possible starting date and your salary requirement.

Hapag-Lloyd AG

Swati Pillai | Meenaz Chauhan |

Tel: 022 - 68210503

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Fulltext: Director - Operations (m/f)
Country: India
Location: Mumbai
Level: Management
Category: Others
Job number: 4643