At Hapag-Lloyd, you don’t have to set sail before setting course for your career. As one of the world’s leading shipping companies, we offer first rate career opportunities at more than 360 sites in around 125 countries. With more than 13,000 employees both on land and at sea we have the most diverse talent on board. As a team, we do everything we can to transport all kinds of goods from A to B. And we have been doing this for almost 170 years! How do we ensure the highest standards in terms of reliability, service, productivity and environmental protection? By forming a global team united by passion and state-of-the-art IT that brings everything and everyone safely into the harbour.
For our location in Kuala Lumpur we are looking for a
Sales Coordination (SCN)
Responsibilities and Tasks:- Delivers quality support to Sales Execution and Sales Steering team with the aim to ‘make it work’.
- Preparing and sending of Quick Quotes, follow up with customers after the quotations.
- Coordinating with Trade Management for rate agreement and service contract proposals and special rate offers.
- Maintaining contracts and rate agreements, including filing, publishing of rates, service contracts and amendments with FMC (US Shipment).
- Assist in Bid/tender management and co-ordination.
- Customer management, which includes inter-departmental coordination for various matter involving customers’ requests, requirement and disputes.
- Clear customer handover to Customer Service and assist Customer Service with problem solving in regards to rates / revenues where needed.
Requirements and Qualifications:
- Possess minimum of a Diploma or Bachelor’s Degree in Business Studies, Global Supply Chain Management or its equivalent.
- Minimum of 2 years of similar working capacity of sales management or customer relationship management in liner shipping/ transportation industry.
- Excellent command of spoken and written English.
- Strong interpersonal and communication skills, with ability to develop good relationships across all levels.
- Pro-active, self-motivated and fast-paced individual with ability to work under pressure.
- Computer literate and have ability to pick-up on system processes and procedure.
- Willing to travel when necessary for client meeting or site visit (5-10% travelling)
Interested? You can expect a responsible position in a worldwide operating company. Please send your complete application documents via email to the contact person indicated here, specifying your earliest possible starting date and your salary requirement.
Hapag-Lloyd AG
Edward Tan
edwardyiek.tan@hlag.com
Tel: +60374562205
The handling of your application requires the processing of personal data relating to you. Information is processed by dedicated HR staff members and Hapag-Lloyd management staff participating in the selection procedure of the position you applied for. In case you are applying for a position which is based with another company of the Hapag-Lloyd Group outside your country of origin, please be aware that the country to which data are transferred may not have the same data-protection standards as the country in which you initially provided the information. Within the Hapag-Lloyd Group, data is strictly protected in full compliance with internal Hapag-Lloyd policies and legal obligations. We will not transfer data to third parties outside the Hapag-Lloyd Group, and we will use data only for the selection of the candidate for the position mentioned above. You always have the right to request more detailed information about the data processed relating to you; you may alternatively ask for access to these data, and you may request that inaccurate data is deleted or rectified.You may withdraw your consent at any time with effect for the future. The data in question will be deleted immediately. In this case, please send your withdrawal, stating your full name, the job offer to which you have applied, and your e-mail address to dataprotection@hlag.com. Instead of deleting data relating to you, Hapag-Lloyd may be admonished to block such data, but solely in the cases provided by law. Please also note that we are unable to continue handling your application in the event of withdrawal or revocation. For more information you may consult the Privacy Terms on the Hapag-Lloyd website or contact our Corporate Data Protection office at dataprotection@hlag.com
