At Hapag-Lloyd, you don’t have to set sail before setting course for your career. As one of the world’s leading shipping companies, we offer first rate career opportunities at more than 360 sites in around 125 countries. With more than 13,000 employees both on land and at sea we have the most diverse talent on board. As a team, we do everything we can to transport all kinds of goods from A to B. And we have been doing this for almost 170 years! How do we ensure the highest standards in terms of reliability, service, productivity and environmental protection? By forming a global team united by passion and state-of-the-art IT that brings everything and everyone safely into the harbour.
For our location in Dakar we are looking for a
Coordinator AR/AP (m/f)
Responsibilities and Tasks:Brief Description
Monitors and collects outstanding invoices within the allocated credit terms and clears down customer accounts daily. Protects the company’s receivables and minimizes bad debt. As a Coordinator, the incumbent in this position applies advanced skills, serving as a resource in the resolution of complex non-routine and routine problems and issues. They may orient, train, and check the work of other team members.
Purpose
Overall Responsibility
Job Specification - Key Accountabilities
- Contacts customers regarding delinquencies, short payments or disputed amounts
- Weekly distribution of Statement of Accounts to Customers
- Ensure DSO in line with Country and regional Targets
- Daily clearance of funds received on Bank Statements
- Clearance of SM 35 report
- Creation of AR codes on operating system
- Communicates with departments internally at Hapag-Lloyd to assist in collection or resolution to disputed amounts
- Monitors customer credit limits and enforces company credit policy
- Alerts management of distressed receivables and of those who have gone over the credit limit
- Sets deadlines to maximize aging of receivables to achieve key performance measures
- Assists Management in reviewing credit applications
- Update cash inflow in the weekly Liquidity Forecast
- AR KPI reporting to Region
- Recommend and prepare monthly bad debt provision
- Addresses high level issues
- Posts checks and clears down accounts receivable accounts as applicable
- Generates weekly reports as needed for analysis
- Processes refund requests and sends out monthly statements as required
- Sends statements out, updates reports and files using company systems
- Develop alternative solutions and plans to solve problems
- Effectively follows Hapag-Lloyd accounting practices in daily accounting and financial analysis work
- Uses word processing software efficiently and effectively. Uses spreadsheets as a tool for tracking work and uses other software appropriate to work demands. Effectively applies other components of MSOffice as required
- Understands and applies the business processes of the company and guards against actions that will negatively impact business in general
- Uses questioning to identify the specific problem and related information and makes appropriate contacts to work out a reasonable solution
- Communication skills (both verbal and written) to listen and present both internal and external customers a professional approach in the collection process
Requirements and Qualifications:
Critical Qualifications / Skills / Experience
Technical Competencies
- Bachelor’s Degree (or foreign equivalent) plus a minimum of 2 to 4 years of experience in Finance, Accounting or the equivalent combination of education and experience in job function
Core Competencies
- Knowledge of user application systems and Proficient in EXCEL
- Fluent in English
- Accounting
- SAP
- Hapag-Lloyd Policies & Procedures
Personality
- Highly analytic and independent way of working
- Ability to present complex correlations in a clear way
- Team player / Flexible / Cooperative
- Solid Communication skills
Interested? You can expect a responsible position in a worldwide operating company. Please send your complete application documents via email to the contact person indicated here, specifying your earliest possible starting date and your salary requirement.
Hapag-Lloyd AG
Odeyinde Oluwanifemi
westafricahr@hlag.com
The handling of your application requires the processing of personal data relating to you. Information is processed by dedicated HR staff members and Hapag-Lloyd management staff participating in the selection procedure of the position you applied for. In case you are applying for a position which is based with another company of the Hapag-Lloyd Group outside your country of origin, please be aware that the country to which data are transferred may not have the same data-protection standards as the country in which you initially provided the information. Within the Hapag-Lloyd Group, data is strictly protected in full compliance with internal Hapag-Lloyd policies and legal obligations. We will not transfer data to third parties outside the Hapag-Lloyd Group, and we will use data only for the selection of the candidate for the position mentioned above. You always have the right to request more detailed information about the data processed relating to you; you may alternatively ask for access to these data, and you may request that inaccurate data is deleted or rectified.You may withdraw your consent at any time with effect for the future. The data in question will be deleted immediately. In this case, please send your withdrawal, stating your full name, the job offer to which you have applied, and your e-mail address to dataprotection@hlag.com. Instead of deleting data relating to you, Hapag-Lloyd may be admonished to block such data, but solely in the cases provided by law. Please also note that we are unable to continue handling your application in the event of withdrawal or revocation. For more information you may consult the Privacy Terms on the Hapag-Lloyd website or contact our Corporate Data Protection office at dataprotection@hlag.com
